Keeping up with all of the required certifications, training and other required credentials can become complex to maintain for a flight department. It’s easy for things to fall through the cracks, especially as time moves on and things begin to expire. Our internal tracking system, CrewTrac™, enables us to ensure crew members maintain their currency in their respective aircraft in a systematic yet simple way. JetPro Pilots is able to actively manage over a thousand pilots and their records. This is done with our system and database of pilots and crew developed and maintained exclusively by JetPro Pilots. In a nutshell, it allows us to process higher volumes of pilot records with accuracy and efficiency…all with less overhead.

Using enterprise-level software customized for business aviation, CrewTrac™ helps us to efficiently organize our crew. The system manages everything…including recruiting, screening, onboarding, ongoing record keeping, and payroll. Exclusively designed for business aviation, CrewTrac™ manages the credentials and certifications to satisfy FAA requirements. CrewTrac™ is used to establish credential sets, maintain them as time moves on and alerts us as old credentials expire.

The rules established by the FAA, IRS, and other government agencies cover a large portion of the rules that we need to follow. Out of the box, CrewTrac™ is certainly designed with these rules in mind. However, we also recognize that each flight department or company may have its own internal set of requirements that may impact its contract staff. These can be driven by insurance requirements, ISBAO, Human Resources, or other internal policies developed by a flight department. We work with each client to incorporate any specialized in-house training that needs to be monitored. If such training exists, we can build these items into CrewTrac™ as needed.

There are many varieties of HR and payroll systems on the market available for purchase, but none of them are tailored to business aviation staffing like CrewTrac™. The system was built with one objective in mind. The database is pre-populated with FAA type ratings, detailed aircraft makes & models, and other aviation-specific items so that crew members and the JetPro Pilots admin team can simply pick items from a list. This reduces errors, ensuring the data is stored properly, allowing accurate processing and reporting

CrewTrac™ touches each of the three main parties involved in the process: the JetPro Pilots admin team, the crew, and the client. Pertinent information from within the system is presented to different parties at different times, as appropriate.

CrewTrac™ is not just a software product. The HR and payroll tracking software is certainly at the core of it, but the idea encompasses a broader vision. CrewTrac™ incorporates the entire process, which includes the software itself, but even how we use it internally. It incorporates our internal checklists and quality control procedures to ensure that everything is processed correctly, every time.

Our IT team has worked hard to ensure that our system is safe & robust. Our hosting provider offers a redundant infrastructure to ensure that the system keeps running around the clock. To maintain security, we use a multi-layered approach. We actively manage security profiles to control who has access to what, we require strong passwords with rotation requirements, and we use two-factor authentication in the system.